Refund policy

Returns/Refunds:

• Returns are eligible up to 30 days after delivery date.
• Refunds are eligible up to 45 days after purchase date. 
  
• Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Northwind.
• Returns due to sizing or other will be at the cost of the customer.
• All custom items are not eligible for returns.